Archive for February 28, 2010

Finally, a city celebrates its successes

Vancouver frequently receives positive accolades, whether as the world’s most livable city, for its sustainable nature, or as one of the more attractive tourist destinations in North America.

Despite these, or perhaps because of them, local residents and the media tend to focus on the problems the city has:  drug wars, homelessness and crime; as well as other challenges for residents like high housing costs, the fact that transit isn’t perfect, nor is the weather.

In the years and months leading up to hosting the 2010 Winter Olympic Games, it seemed like everyone focused on the problems, and that protests about these would overshadow the global event.

And then the Olympic flame actually arrived.  Everyone came out to see it (or protest it, but more to see it and wave a flag at it).  And as everyone became acutely aware of being in the global spotlight, suddenly the citizens of the city decided to celebrate the positive — what they love about their city, and not the problems (which are hardly unique to large urban areas).

Major downtown shopping and urban thoughoughfares were closed to cars, allowing buskers, artists, athletes, sponsors and ordinary folks to mingle, cheer and participate. At first, thousands came out onto the streets.  And then tens of thousands.  And then perhaps more than that by the time Canada’s men’s hockey team won gold.

What were people celebrating:

That Vancouver is pedestrian friendly.  You can walk along the waterfront on seawalls, or through downtown streets that are always alive.

That the transit system worked, somewhat to the surprise of many.  And it worked spectacularly well.

That Vancouver is all about being surrounded by water: the False Creek Ferries and Aquabus were jammed, taking people around the creek between Granville Island and Yaletown / Downtown; the SeaBus was a crucial transit link to get spectators to mountain venues.  To me, a great symbol of this was the Olympic Rings being projected into sea-spray during the nightly fireworks and waterworks show.

That Vancouver is fun:  Whoever thought of putting the zip line across Robson Square was a genius.  It showed the whimsical and youthful side of the city, and reflected a unique activity possible at nearby Whistler and Grouse mountains.

This may well be another transformative event for the city and its residents, like Expo 86 but crammed into 17 days.  Although I expect residents demands to improve the city and not accept the foreign accolades at face value will continue, I also predict that locals will spend more time appreciating — and celebrating — what makes the city successful. Finally.

To my regular readers, I’ve spent the last two weeks enjoying the most phenomenal urban street party and experience.  Regular posts will resume next week — feel free to send me an e-mail with topic suggestions.

The coming blurred boundaries between work and home

Over the past year I’ve spent a lot of time analyzing the intersection of workplace trends and urban living trends.  It’s becoming probable that the urban knowledge economy will require many workers to supply their own private workspace.  Employers — or the city milieu itself — will be responsible for supplying the space for collaboration. This has pros and cons for individuals, employers as well as the city itself.

Increasingly, many office-based employers are literally breaking down walls to create a much more open environment for workers, often with the goal of increasing cross-communication among employees from different divisions and backgrounds.   Gone will be the days of many individuals hunkered down in private offices or high walled cubicles.  Those that have not yet done so often have making this change within their 5- year or 10-year  plan.

Having worked in both environments, I have found open plan to be far more efficient for idea generation and collaboration.  However, when I really need to focus and write down the results of the idea generation, or to build an Excel model or other tool to move a project forward, uninterrupted, private time can be essential.   Most knowledge-based workers I speak with feel similarly, at least when it comes to the need to focus.

Some companies that have moved to open plan offer silent workspaces for such concentrated efforts — or even small bookable  private offices.  Many also allow employees to work from home when they feel the need for privacy.

Thinking ahead, I suspect many knowledge economy companies will increasingly rely on the employees to provide their own private spaces (which might be at home, might be at the library, might be on a park bench).  The employer will offer only collaborative options and allow or expect people to find their own way to block-out or escape distractions when necessary.

Will this work? I think it might.  It will allow employers to save some money on office space. (Although typically technology costs rise to supply more mobile options, thus possibly negating any real savings here.  Time will tell.)  And, it may allow many employees to better manage their own productivity as well as work-life balance needs.

Will employees resent being expected to supply their own workspace?  I keep thinking that many will.  But, I’ve yet to find anyone who will admit to being anything but excited at the prospect of generally being allowed to work from wherever they feel most productive.

Indeed, a major US financial institution I interviewed found that when given a choice, over 80% chose to go mobile — which meant giving up an assigned office, but having the privilege of working from anywhere.  Most still came into “the office” 3 or 4 days per week, needing to stay in the loop on company happenings, collaborate with team members, and catch up with supervisors and mentors. Those that didn’t want to go mobile had typically only recently been promoted to a role with a private office and were therefore reluctant to give up this perceived status symbol.

This shift toward mobile work could really benefit the functioning of cities.  What if everyone didn’t commute at the same time?  Some people might find it more productive to work from home for a few hours, then head to the office mid morning.  Others would come in early and leave early, finishing their workday from their patio in the sun.  Those who prefer suburban living might not commute everyday.

What about you?  would you resent or embrace the more flexible workplace, or the mobile-worker based city?

What other pros or cons do you see?

The wacky and weird of living in an Olympic host city

Having the Olympic Games in your city at first sounds exciting, exotic and somewhat cool.  As the Vancouver Olympic Games approach there have been — and are sure to be many more– elements of that.  For example, I went skating on the Olympic Speed Skating oval with my four year old son — what a fast ice surface; that was cool.   Top Canadian and global musicians and entertainers will be in town, often performing free shows.  I may try to catch one or two.  Buildings are blanketed with 100 foot high images of athletes — I’ve been staring at Clara Hughes from my office for months.

And then there are the unexpected, strange and bizarre things.  Here are a few:

  • Large military aircraft suddenly make low speed passes through town; or a military helicopter circles above your house for hours.
  • It’s a tent city!  Giant white tents are everywhere — pavilions for various places and organizations.   Nunavut has one, Canada has it’s own, etc.   Millions have been spent on them.
  • Lost mounties: hundreds (thousands) of RCMP officers are here to help with security.  Vancouver doesn’t use the RCMP normally as its police force, so most have never been here.  Helped some mounties on bikes (rather than horses) find their way the other day.
  • Starbucks has new door signage everywhere, with “Welcome” written in at least 10 languages and 5 different alphabets.
  • Time for residents, businesses and other organizations has three distinct phases in 2010: “Before the Games,” “During the Games,” and After the Games.  All projects have deadlines before or sometime well after the Olympics.  We all talk to each other with “what are you doing during the Games” (as in are you leaving town, renting out your place, staying, attempting to go to work, etc.)
  • Garbage will be picked up in the middle of the night (roads will be too busy during the day).
  • For many businesses, the Olympic 2 weeks will be  a test run of “catastrophe management” — they have had to invest in technology so everyone can effectively do their jobs from home (as would have to happen should an earthquake or terrorist take out a bridge or two, cutting off parts of the city).

I’m sure there will be more.  Anyone else care to add something?